SCOM Alert: WinRM is not functional or not the right version

On System Center 2012 R2 Operations Manager (SCOM) (with UR2) starting to appear Critical Alerts coming from System Center Advisor (SCA) saying that my System Center 2012 R2 Virtual Machine Manager (SCVMM) (with UR2) “WinRM is not functional or not the right version”.

The alert description is:

An issue was found with Windows Remote Management (WinRM) on the specified server.
The specified server cannot be used for VMM server roles such as host/library/PXE server/WSUS server/VMM management server until the issue is resolved. See the troubleshooting article for more information.
Details: Exception attempting to access WinRM service on agent

After view the solution/KB Article that SCA indicates (see here) and follow the troubleshooting steps, I did conclude that the version that I have on SCVMM it was newer that the version that the SCA alert is reporting.

On this environment I have cluster with Hyper-V 2012 and Hyper-V 2012 R2 managed by SCVMM 2012 R2. The version on SCVMM server and the Hyper-V 2012 R2 is the same (see picture below).


On the other hand the version of Hyper-V 2012 are different because of the OS (see picture bellow)


In this case I did move on and insert safely this alert under the ignore alert list on SCA. I highly recommend to ignore this alert, but only, for that specified Hyper-V server and not the entire alert. Using this option you will continue to monitor this rule, but not for those Hyper-V Servers.

Marcos Nogueira

With more than 18 years experience in Datacenter Architectures, Marcos Nogueira is currently working as a Principal Cloud Solution Architect. He is an expert in Private and Hybrid Cloud, with a focus on Microsoft Azure, Virtualization and System Center. He has worked in several industries, including Aerospace, Transportation, Energy, Manufacturing, Financial Services, Government, Health Care, Telecoms, IT Services, and Gas & Oil in different countries and continents. Marcos was a Canadian MVP in System Center Cloud & Datacenter Managenment and he has +14 years as Microsoft Certified, with more than 100+ certifications (MCT, MCSE, and MCITP, among others). Marcos is also certified in VMware, CompTIA and ITIL v3. He assisted Microsoft in the development of workshops and special events on Private & Hybrid Cloud, Azure, System Center, Windows Server, Hyper-V and as a speaker at several Microsoft TechEd/Ignite and communities events around the world.

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